Archival projects are awesome. Working in archives is awesome. Archivists are awesome people. But it’s amazing how many people out there have no idea what goes on in an archives, let alone their importance to society. So let’s start telling them!
Topics covered in this bibliography include: the information needs of the major user groups including historians, genealogists, and school children; remote and on-site reference services that meet the needs of various user groups; social media and archival access, user education, public programming and exhibitions, outreach, and archival advocacy. The bibliography includes literature that will help researchers to:
This bibliography is not comprehensive and I am happy to take suggestions from visitors, researchers, or avid archival scholars for additions. Please send any relevant additions!
Alex Byrne, “WikiLeaks and Web 2.0: Privacy, Security and Other Things that Keep me Awake,” Archives and Manuscripts 39 (May 2011): 49-66.
Rodney G. Carter, “Betty Goodwin Work Notes,” Archivaria 71 (2011): 160-165.
Donald Owen Case, Looking for Information: A Survey of Research Needs on Information Seeking, Needs, and Behavior. 2nd ed. (Amsterdam: Academic Press, 2007).
Terry Cook, “Viewing the World Upside Down: Reflections on the Theoretical Underpinning of Archival Public Programming,” Archivaria 31 (Winter 1990/91): 123-134.
Tim Cook, “Archives and Privacy in the Wired World: The Impact of the Personal Information Act (Bill C-6) on Archives,” Archivaria 53 (Spring 2002): 94-114.
Richard J. Cox and the Pittsburgh Archives Students, “Machines in the Archives: Technology and the Coming Transformation of Archival Reference,” First Monday 12, no. 11, (2007).
Adam Crymble, “An Analysis of Twitter and Facebook Use by the Archival Community,” Archivaria, 70 (Fall, 2010): 125-151.
Rowena Cullen, “Culture, Identity and Information Privacy in the Age of Digital Government Privacy,” Online Information Review 33 (January 2009): 405-42.
Paul Dalgleish, “The Thorniest Area: Making Collections Accessible Online while Respecting Individual and Community Sensitivities,” Archives and Manuscripts 39 (May 2011): 67-84.
J. Gordon Daines and Cory L. Nimer, “The Interactive Archivist: Case Studies in Utilizing Web 2.0 to Improve the Archival Experience,” (May 2009).
Wendy Duff and Allyson Fox, “You’re a Guide Rather than an Expert: Archival Reference from an Archivist’s Point of View,” Journal of the Society of Archivists 27 (October 2006): 129-153.
Wendy M. Duff, Emily Monks-Leeson, Alan Galey and The Implementing New Knowledge Environments (INKE) Team, “Contexts Built and Found: a Pilot Study on the Process of Archival Meaning-making,” Archival Science Online first http://www.springerlink.com/content/85424g0206836155/fulltext.pdf
Wendy M. Duff, Elizabeth Yakel, Helen R. Tibbo, Joan M. Cherry, Aprille McKay, Magia G. Krause and Rebecka Sheffield, “The Development, Testing, and Evaluation of the Archival Metrics Toolkits,” American Archivist 73, no. 2 (Fall/winter 2010): 569-599.
Jean Dryden, “Copyright Issues in the Selection of Archival Material for Internet Access,” Archival Science 8, no 2 (2008): 123-147.
Timothy L. Ericson, “Preoccupied with Our Own Gardens: Outreach and Archivists,” Archivaria 31 (Winter, 1990/91): 114-122.
Timothy Ericson, “Privacy,” in Ethics and the Archival Profession: Introduction and Case Studies, ed. Karen Benedict, pp.62-67, (Chicago: Society of American Archivists, 2003.
John H. Falk, Identity and the Museum Visitor Experience (Walnut Creek, Calif.: Left Coast Press, 2009).
Pina D’Angelo Felleti, “Children’s Use of Archives: The Principles of Uncertainity as a Basis of Instruction,” In Marion Beyea, Reuben Ware and Cheryl Avery, (Eds.) The Power and Passion of Archives: A Festschrift in Honour of Kent Haworth, (pp.153-181). Ottawa: Association of Canadian Archivists, 2005.
Elsie Freeman Finch, “Making Sure They Want it: Managing Successful Public Programs,” American Archivist 56, no. 1 (1993): 70-75.
Elsie Freeman Finch, “Archival Advocacy: Reflections on Myths and Realities,” Archival Issues 20, no.2 (1995): 115-128.
Crystal Fulton, “Quid Pro Quo: Information Sharing in Leisure Activities,” Library Trends (June 2009): 753-768.
Amy Marshall Furness, “Vera Frenkel: Cartographie d’une practique/Mapping a Practice,” Archivaria 71 (2011): 155-160.
Larry J. Hackman, “Advocacy for Archives and Archivists,” In Larry J. Hackman (Ed.) Many Happy Returns: Advocacy and the Development of Archives (pp. 3-40.) Chicago: SAA, 2011.
Peter Hernon and Robert E. Dugan, “Assessment and Evaluation: What Do They Really Mean?” C & RL News (March 2009): 146-148.
Eileen Hooper-Greenhill, Museums and Education: Purpose, Pedagogy and Performance (London Routledge, 2007).
Julia Hendry, “Primary Sources in K-12 Education: Opportunities for Archives,” American Archivist 70, no. 1 (Spring/Summer 2007): 114-129.
Eric Ketelaar, “The Right to Know, the Right to Forget? Personal Information in Public Archives,” Archives and Manuscripts 23, no.1 (1995): 8-17.
Carol C. Kuhlthau, Seeking Meaning: A Process Approach to Library and Information Services, 2nd edition (Westport, Conn.: Libraries Unlimited, 2004).
Magia G. Krause, “Undergraduates in the archives: Using an Assessment Rubric to Measure Learning,” American Archivist 73, no. 2 (Fall/Winter 2010): 507-534.
Peter Lester, “Is the Virtual Exhibition the Natural Successor to the Physical?”Journal of the Society of Archivists 27, no.1, (April 2006): 85-101.
Chern Li Liew, “Online Cultural Heritage Exhibitions: a Survey of Strategic Issues,” Program 40, no. 4, pp. 372.
Hannah Little, “Identifying the Genealogical Self,” Archival Science, Published online Oct. 08, 2011.
Linda J. Long, “Question Negotiation in the Archival Setting: The Use of Interpersonal Communication Techniques in the Reference Interview,” American Archivist 52, no. 1 (Winter 1989): 40-50.
David Lowenthal, “Archival Perils: An Historian’s Plaint,” Archives: The Journal of the British Records Association 31, no. 114 (2006): 49-75.
Susan L. Malbin, “The Reference Interview in Archival Literature,” College and Research Libraries 58, no. 1, (January 1997): 69-80.
Kristin E. Martin, “Analysis of Remote Reference Correspondence at a Large Academic Manuscripts Collection,” American Archivist 64, no. 1 (Spring/Summer 2001): 17-42.
Lokman I. Meho and Helen R. Tibbo, “Modeling the Information-Seeking Behavior of Social Scientists: Ellis’ Study Revisited,” Journal of the American Society of Information Science and Technology 54 (April 2003): 570-587.
Thomas A. Peters, “Left to Their Own Devices: The Future of Reference Services on Personal, Portable Information, Communication, and Entertainment Devices,” Reference Librarian 52, Issue 1-2 (2010): 88-97.
Marcus C. Robyns, “The Archivist as Educator: Integrated Critical Thinking Skills into Historical Research Methods Instruction,” The American Archivist 64, no. 2 (Fall/Winter 2001): 363-384.
Andrea Rosenbusch, “Are our Users Being Served?: A Report on Online Archival Databases,” Archives and Manuscripts 29 (May 2000): 44-61.
Anneli Sundqvist, “The Use of Records: a Literature Review,” Archives & Social Studies: A Journal of Interdisciplinary Research 1 (Sept 2007): 623-653.
K. Theimer (Ed.), A Different Kind of Web: New Connections between Archives and Users (pp. 255 - 273). Chicago: Society of American Archivists, 2011.
Kate Theimer “What is the Meaning of Archives 2.0?” American Archivist 74, no.1, (2011): 58-68.
Robert B. Townsend, “Old Divisions, New Opportunities: Historians and Other Users Working with and in Archives,” In K. Theimer (Ed.), A Different Kind of Web: New Connections between Archives and Users (pp. 213 - 232). Chicago: Society of American Archivists, 2011.
Ciaran B. Trace, "For Love of the Game: An Ethnographic Analysis of Archival Reference Work," Archives and Manuscripts 34 (May 2006): 124-143.
Elizabeth Yakel and Deborah A. Torres, “Genealogists as a “Community Records,” American Archivist 70 (Spring/Summer 2007): 93-113.
Elizabeth Yakel, “Thinking Inside and Outside the Boxes: Archival Reference Services at the Turn of the Century,” Archivaria 49 (Spring 2000): 140-60.
Xiaomu Zhou, “Student Archival Research Activity: An Exploration Study,” American Archivist 71, no. 2 (Fall/Winter 2008): 476-498.